Returns       

1. Review our Return Policies

 

  • Returned items must be in their original form (not worn, altered, washed) and have all original tags/labels attached. 

  • We reserve the right to refuse a return if the items show any signs of wear, alterations, misuse, animal hair, smoke or any damage. We will notify you via email if refused.

  • You must file a return form by emailing info@pittsburghstones.com within 30-days of receiving your order, prior to shipping anything back.

  • Original form of payment refunds may take 2-3 business days for your bank to finalize once we issue a refund. You will be notified about any refunds, store credit codes, or exchanges via email that was used to place the order.

  • Returns/exchanges may be subject to a small shipping label fee.

  • All digital and non-physical items are final and return requests for refunds or store credit will not be approved. Size exchanges are the ONLY exchange allowed.

  • Only items purchased at pittsburghstones.com can be returned.

  • PLEASE NOTE: If you received the WRONG item or the item you received was DAMAGED, please email info@pittsburghstones.com

 

Thank you for your cooperation and support. We appreciate it!